Shipping policy

Shipping Policy – UrbanDrip

At UrbanDrip, we aim to deliver your orders quickly and safely across India.

Order Processing

Orders are usually processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Locations: 5–8 business days

Delivery times may vary depending on your location and courier availability.

Shipping Charges

We may offer free shipping on selected products or promotional offers.
Any applicable shipping charges will be displayed during checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link or tracking ID via email/SMS/WhatsApp.

Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur due to:

Weather conditions
High order volumes
Courier service issues
Unexpected circumstances

UrbanDrip is not responsible for delays caused by courier partners, but we will assist you in tracking your order.

Incorrect Address

Customers are responsible for providing accurate shipping details. Orders shipped to incorrect addresses provided by the customer may not be eligible for refund or replacement.

Unsuccessful Delivery Attempts

If delivery fails due to repeated unavailability or incorrect details, the order may be returned to us. Additional shipping charges may apply for re-shipping.